Code:UNPACK
Bonus Percent:250%
Code:100ACES
Up to:$100.00
Bonus Percent:100%
Code:WEEKLYMATCH
Bonus Percent:100%
Customer Support
At Uptown Aces, customer support provides excellent service around the clock. Help is always available any time of the day or night.
You have your own personal agent available 24/7 through live chat. The agents are very helpful and will answer any questions you might have. They will also assist with any problems arising from your games. Any questions can be answered by your personal agent at any time. A common issue is forgetting to enter the bonus code for no deposit bonuses and free games. Simply contact live help, and they will resolve it manually by applying the code, so you can start playing.
If you enter the wrong code, the Customer Support Agent will correct it manually, allowing you to enjoy your bonuses and free spins.
Another common problem is when a game does not accept your credit card. The agent will help diagnose the issue, which might be related to your bank. In such cases, they may advise you to contact your bank directly.
We also have an extensive FAQ section covering deposits and withdrawals, table limits, security, and payment methods.
Frequently Asked Questions
Log into your account, navigate to the cashier, select a method like Bitcoin or Visa, enter the amount (minimum $10-$35), and confirm the transaction.
Methods include American Express, AstroPay Card, Bank Wire Transfer, Bitcoin/BTC, Bitcoin Cash/BCH, echeck, Ethereum/Ether/ETH, Ez Voucher, iDeal, Interac, Lightning Bitcoin, Litecoin/LTC, MasterCard, Neosurf, Neteller, Skrill, and Visa.
Yes, all transactions use advanced SSL encryption for complete security.
Minimums range from $10 to $35 depending on the method and promotion.
Go to the cashier, select withdrawal, pick your method, enter the amount after meeting any requirements, and submit.
Bonuses cannot be withdrawn directly, but winnings can after completing wagering requirements (30x-60x).
Typically 3-7 business days depending on the payment method.
Another way to reach the team is by email. Send inquiries to support@uptownaces.eu and include your account username for a prompt response.
You can also call us by phone. Toll-free: 1-888-492-9309; regular: 1-657-208-5477.
Current Promotions at Uptown Aces
At Uptown Aces, someone is always ready to help via your preferred method. We strive for reliability and customer happiness. Satisfied players return often, and we are dedicated to friendly service.